I love making impactful things and solving complex problems for people — like you.
Boston-based design & strategy leader.
I deliver results through strategic thinking and data-driven insights.
I’m passionate about solving complex problems and crafting meaningful solutions that make a difference in people's lives.
I have over 12 years of experience in design strategy and human-centered design, focused on uncovering deep user needs and translating them into actionable insights, strategies, products, and experiences.
I lead teams and mentor designers with empathy, inclusion, and humor.
“Nick was our team’s DesignOps lead. He made space for us to collaborate and review each other’s work. He helped us define what sort of work we should be doing and what sorts of meetings we should attend in the middle of an ‘agile transformation.’ He was always pushing to get to the root issues and strategic conversations.”
Jason James
AVP, Lead User Experience & Conversation Designer
Santander Bank, N.A.
Case studies
Most of my work is under NDA. If you’d like to discuss my work further, get in touch.
Humana, Inc.
Santander Bank, N.A.
Building a UX team for digital banking →
Vertex Pharmaceuticals
Discovering the lab of the future →
Mendix, acquired by Siemens